Case studies & results

Proof: what gets built, and what it changes

In B2B services, results are the most convincing thing there is. Each case below follows the same shape — the situation, the problem, what was built, and the measurable result.

ERP integration

Killing month-end re-keying between field tickets and Sage

The situation

A field-services operation captured work on paper tickets, then re-typed every one into Sage 100 at month-end.

The problem

Re-keying took days, introduced billing errors, and delayed invoicing — cash flow waited on data entry.

What we built

A lightweight capture app plus a custom integration that pushes completed work-order data into Sage automatically, with validation to catch bad entries before they post.

The result

  • ~30 hours of manual re-keying eliminated each month
  • Invoicing moved up by several days
  • Billing-error corrections cut sharply
Work orders

Getting crews off paper work orders

The situation

Dispatch ran on phone calls and paper tickets; office staff had no view of job status until techs returned.

The problem

Tickets went missing, jobs were double-assigned, and “where does this stand?” meant a round of phone calls.

What we built

A mobile work-order app — works offline in the field — for creating, assigning, and updating jobs in real time, with status visible to the office instantly.

The result

  • Lost paper tickets effectively eliminated
  • Real-time job status for the office
  • Less time spent chasing crews for updates
Inspections

Replacing clipboard inspections with a mobile checklist

The situation

Inspections were done on paper, then re-typed into a spreadsheet; photos lived in scattered emails.

The problem

Double entry wasted hours, records were inconsistent, and finding a past inspection was a hunt.

What we built

A mobile inspection app built around the existing procedure — capturing readings, photos, and signatures on site — producing a clean, searchable record on submit.

The result

  • Double data entry removed
  • Every inspection searchable in seconds
  • Photos attached to the right record automatically

A note on honesty. Early on, some examples here are anonymized and drawn from real operational and integration experience — including process improvements from running these operations first-hand. They’re framed truthfully and never invented. As named-client projects complete, they’ll replace these representative cases.

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